Skip to content
Achievers Training College crestAchievers Training CollegeDemo workspace
← Back to demo entry
Demonstration dataPLANNED OPERATING MODEL

Roles, responsibilities and the learner journey

A visual reference for the future ATC learner-management structure connected to the wider Care Technology platform.

Role model

Planned access areas

These cards describe intended responsibilities, not active security controls.

Future role

Super Admin

Future centre-wide configuration, access administration, reports and oversight.

Planned permission

Future role

Centre Manager

Future applications, learner support, onboarding, centre records and operational decisions.

Planned permission

Future role

Assessor

Future learning, assessment, evidence, feedback and learner progress activity.

Planned permission

Future role

IQA

Future sampling, internal quality assurance, reviews, actions and quality records.

Planned permission

Future role

Finance/Admin

Future enrolment administration, payment arrangements, messages and reporting.

Planned permission

Future role

Learner

Future access to their own programme, learning, assessment, documents, meetings and messages.

Planned permission

Responsibility split

Who does what

ATC manages: learner administration, onboarding, communication, tracking, assessment support, IQA and centre records.

Highfield Vault: Highfield's platform for applicable course learning/resources and relevant assessment/evidence activities.

Important boundary: Highfield Vault does not manage all learner records. It remains separate from ATC-owned administration and centre records.

Future privacy principle

A learner sees their own information.

The future secure system should enforce role permissions, least-privilege access, audit logging and appropriate data protection. The prototype does not enforce any of these controls.

Technology relationship

A controlled ATC journey to a separate Highfield course environment

1

Achievers Training College

2

ATC Learner Portal

3

ATC Management and Learner My ATC Dashboard

4 · Separate platform

Highfield Vault

Highfield environment

5

Level 3 Adult Care

6

Learning/Course Work

The relationship is a controlled link between the ATC learner journey and Highfield's applicable course environment. This prototype does not claim a live link, authorised integration, embedded Vault experience or automatic Vault login.

Technology connection

One Care Technology platform, clear workspace boundaries

Care Technology Platform

Future shared platform demonstration

ATC Training

Learner Login

My ATC workspace

ATC Training

ATC Admin

Centre operations view

Care Technology

Care Provider Dashboard

Separate planned workspace

Care Technology

Professional Dashboard

Separate planned workspace

Two connected journeys

From public website to planned outcomes

Learner journey

  1. 1Public ATC Website
  2. 2Apply Now
  3. 3Learner Application
  4. 4Application Submitted
  5. 5Admin Review
  6. 6Approval
  7. 7Learner Account
  8. 8Learner Login
  9. 9My ATC Dashboard
  10. 10Learning
  11. 11Assessment
  12. 12Progress
  13. 13Completion

ATC operations journey

  1. 1ATC Website
  2. 2Staff/Admin Login
  3. 3ATC Admin Dashboard
  4. 4Applications
  5. 5Learners
  6. 6Onboarding
  7. 7Assessment
  8. 8IQA
  9. 9Payments
  10. 10Reports